Concerns Over Cloud Computing

As I am sure many of you are aware, one of the new catch phrases in 2009 was “cloud computing.” Cloud computing refers to running software over the internet and accessing it via a browser. This technology uses the internet and central remote servers to maintain data and applications. This technology allows businesses to use applications that do not have to be installed on the companies' individual computers. Any IT outsourcing such as network infrastructure and remote hosting is a form of cloud computing.

One consideration is the adequacy of the security of cloud computing and how the hosting vendor protects its site. It's important to ensure that the vendor is adequately protecting its site prior to allowing sensitive client materials to be uploaded.  Vendors must be reviewed and vetted to the extent that you understand and trust their security, reliability, availability, and the fact that the business will be there when you need them. 

It is crucial to keep an open line of communication with your vendor at all times in order to avoid any interference with your review of documents due to an unexpected system maintenance down time, for example. 

It may not be practical to have all your applications controlled by your own IT department; however, when the computer is on our network I know that our IT department has a reliable system of firewalls, and they will be there for me no matter what the situation.  When working with vendors, it's imperative that you have same level of confidence for your sake and for your clients'.